Election Response

Complete election help desk management

Report

Report and organize
incoming issues.

Respond

Dispatch resolutions using an integrated knowledge base.

Resolve

Solve concerns by gaining
insights and metrics.

Skyrocket your
help desk management

Built for elections, Election Response alleviates work load with ticket management, reducing the need for additional staff. Gain insights into voter needs by measuring call time and time to resolution.
Step 1
Organize and
prioritize incoming
tickets.
Step 2
Worker
has an issue
in the field.
Step 3
Assign tickets,
enabling help desk
to self organize.
Step 4
Dispatch technician
and capture
metrics.
Step 5
Resolve issues
quickly, easily,
and efficiently.

‍All hands on deck
with mobile app

When coupled with its mobile app, Election Response facilitates seamless rover and technician dispatching, enabling swift troubleshooting and support. Receive real-time updates from the field and locate technicians, enabling all parties to provide fast and effective technical support.

Help your help desk
work smarter.

Technical features

Explore Election AIM's unique features in this menu to see how this solution configures to your workflow.

Create workflows for your office.

Districts can use Election AIM to create workflows and chain-of-custody for voting machines, inventory, and other critical election equipment.

Scan barcoded seals & RFID tags.

Election AIM enables efficient inventory management with scanning, barcoded seals, and RFID tags through a mobile app, complete with up-to-date lists, location tracking, and more.

Track chain-of-custody.

Send us a message to request a demo to see how workflows can be tracked in your voting district.

Integrate with other solutions.

This solution also supports workflow and teams using Precinct Central and Election Force.

Save time and energy with Election Response

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